Frequently Asked Questions

Everything you need to know about shopping with Eyzah, from placing your order to caring for your pieces.

What materials are Eyzah pieces made from?

Our jewellery is thoughtfully selected from quality materials including stainless steel and titanium steel. Material details are provided on individual product pages where applicable.

Are Eyzah pieces non-tarnish?

Our pieces are selected for durability and everyday wear. Please refer to the product description for the specific material and care information for each piece.

How do I place an order?

Browse our collection, select your preferred piece and add it to your cart. When you are ready, proceed to checkout and provide your delivery details and preferred payment method.

How long will my order take to arrive?

Delivery timelines vary depending on your location. Please see our Shipping & Delivery page for more information.

Can I return or exchange an item?

Returns and exchanges are subject to our applicable policy. Please visit our Returns & Exchanges page for the full details.

How can I track my order?

Once your order has been dispatched, you will receive the relevant delivery information. You can also visit our Track Your Order page for assistance.

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