Returns & Exchanges
We want you to love your Eyzah piece. Here is what you need to know if something is not quite right with your order.
Before requesting a return
Please inspect your order when it arrives. If your item arrives damaged, incorrect or with an issue, contact us as soon as possible so we can assist you.
Eligibility
Items must meet Eyzah’s return conditions before a return or exchange can be processed. Please contact us before sending anything back so that we can guide you through the process.
Exchanges
If you received the wrong item or your order has an issue, please contact our team with your order details and we will advise you on the next steps.
How to request assistance
Please have your order number available when contacting us. This helps us locate your order and assist you more quickly.
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